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FAQ

Frequently Asked Questions

How do I purchase a course?
To purchase your course, add it to the cart, go to the checkout page, and fill in the necessary information. Online purchases can either be paid for immediately by credit/debit card.
How do I access the courses I have paid for?
After paying for your order in full, you will be given access to your course. Check your email (the one you provided us) for course login credentials. Please make sure to check your spam/junk folder for the login details if not found in your inbox.
Do I have to complete a course in one go?
No, you can visit it at any time, from any place. Each course comprises small modules that enable you to complete it in your own time and, at times, conveniently.
Is my purchased course transferable?
No. Your course cannot be transferred to anyone else.
I have purchased the course online but cannot access the course?
Please get in touch with our dedicated customer care agents at: info@knowledgeGate.com or by calling 02038272497
Is there any support available if I need any.
Yes, our experts are available to answer any questions regarding the course topics on weekdays. And our dedicated customer care agents are available to answer any of your queries.

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